Returns & Exchanges
At Express, we want you to love your look, which is why we offer a flexible 30-day return policy for all unworn and unwashed items. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags are still attached to the garments.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy to monitor your refund status.